The Tactics Library
Know their moves before they make them.
Share the Tactics Library
Showing all 16 tactics
Critical Threats
critical
Yo-Yo Financing
You drive home before financing is final, then receive a call asking you to accept changed loan terms.
Read Full Brief critical
Bait & Switch
The advertised vehicle or price is unavailable when you arrive, and the conversation shifts to a costlier alternative.
Read Full Brief high
The 4-Square
One worksheet combines vehicle price, trade value, cash down, and monthly payment, which can make changes hard to track.
Read Full Brief Price & Add-On Pressure
high
Rate Markup
Dealer-arranged financing may be offered above the lender's buy rate. Compare the written APR and total cost.
Read Full Brief critical
Market Adjustment / ADM
An added dealer markup raises the selling price above MSRP. Make it visible in an itemized out-the-door quote.
Read Full Brief medium
Nitrogen Tires
Nitrogen may appear as a priced add-on. Ordinary air is already about 78% nitrogen, so compare the charge with the value to you.
Read Full Brief medium
VIN Etching
VIN etching may appear as an add-on. Ask whether it is optional, what it costs, and whether your insurer offers any verified benefit.
Read Full Brief high
Service Contracts and Payment Packing
Service contracts and payment packing can change the amount financed. Review price, coverage, exclusions, and cancellation terms.
Read Full Brief Pressure Patterns
high
The Turnover (T.O.)
A salesperson-to-manager handoff can restart the pitch and add pressure. Your written offer does not have to change.
Read Full Brief medium
The Waiting Game
A long or repeated wait can wear down your patience, whatever caused it. Set your own hard stop and leave when it arrives.
Read Full Brief high
Holding the Keys
A delayed or refused return of your trade-in keys is a serious red flag. Stop negotiating and ask for them back clearly.
Read Full Brief high
Good Cop, Bad Cop
Friendly salesperson and firm manager roles can create social pressure. Judge the written number, not the performance.
Read Full Brief high
The Deposit Lock
A deposit can make it harder to pause or shop elsewhere. Refundability depends on the written terms and applicable law.
Read Full Brief Trade-In Pressure
high
Trade-In Lowball
A trade offer may be lower than outside written appraisals. Keep the trade, vehicle price, and financing as separate numbers.
Read Full Brief Leasing
high
The Lease Down Payment Trap
A lease capitalized-cost reduction lowers the payment, but total-loss treatment depends on the lease and insurance terms.
Read Full Brief smart move
Multiple Security Deposits (MSDs)
An optional, program-dependent comparison: some lessor programs accept security deposits that can lower monthly payments under the program's terms. Eligibility, deductions, and refunds vary.
Read Full Brief Notes: Rules and enforcement vary by state. If a situation feels off, pause the deal and verify everything in writing.
