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The Tactics Library

Know their moves before they make them.

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Showing all 16 tactics

Critical Threats

critical

Yo-Yo Financing

You drive home before financing is final, then receive a call asking you to accept changed loan terms.
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critical

Bait & Switch

The advertised vehicle or price is unavailable when you arrive, and the conversation shifts to a costlier alternative.
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high

The 4-Square

One worksheet combines vehicle price, trade value, cash down, and monthly payment, which can make changes hard to track.
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Price & Add-On Pressure

high

Rate Markup

Dealer-arranged financing may be offered above the lender's buy rate. Compare the written APR and total cost.
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critical

Market Adjustment / ADM

An added dealer markup raises the selling price above MSRP. Make it visible in an itemized out-the-door quote.
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medium

Nitrogen Tires

Nitrogen may appear as a priced add-on. Ordinary air is already about 78% nitrogen, so compare the charge with the value to you.
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medium

VIN Etching

VIN etching may appear as an add-on. Ask whether it is optional, what it costs, and whether your insurer offers any verified benefit.
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high

Service Contracts and Payment Packing

Service contracts and payment packing can change the amount financed. Review price, coverage, exclusions, and cancellation terms.
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Pressure Patterns

high

The Turnover (T.O.)

A salesperson-to-manager handoff can restart the pitch and add pressure. Your written offer does not have to change.
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medium

The Waiting Game

A long or repeated wait can wear down your patience, whatever caused it. Set your own hard stop and leave when it arrives.
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high

Holding the Keys

A delayed or refused return of your trade-in keys is a serious red flag. Stop negotiating and ask for them back clearly.
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high

Good Cop, Bad Cop

Friendly salesperson and firm manager roles can create social pressure. Judge the written number, not the performance.
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high

The Deposit Lock

A deposit can make it harder to pause or shop elsewhere. Refundability depends on the written terms and applicable law.
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Trade-In Pressure

high

Trade-In Lowball

A trade offer may be lower than outside written appraisals. Keep the trade, vehicle price, and financing as separate numbers.
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Leasing

high

The Lease Down Payment Trap

A lease capitalized-cost reduction lowers the payment, but total-loss treatment depends on the lease and insurance terms.
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smart move

Multiple Security Deposits (MSDs)

An optional, program-dependent comparison: some lessor programs accept security deposits that can lower monthly payments under the program's terms. Eligibility, deductions, and refunds vary.
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Notes: Rules and enforcement vary by state. If a situation feels off, pause the deal and verify everything in writing.